Yahoo Sucks. Google doesn't

Say it with me now folks. The support people at Yahoo are cretins.

One of my old accounts had been compromised. People were getting sent spam e-mail and harmful links. So being a good person, I contacted Yahoo because I could not get into the account - they had actually changed my security question and answer the whole nine yards. So the people at Yahoo sent me to their 'account verification' team. No luck. Then I got sent to their 'abuse team'. No luck. Then I had to make a phone call. The person on the phone told me to go back to the account people YET AGAIN. And, YET AGAIN I have gotten no help. Seriously. This is friggin' nuts.

Here's the letter I wrote (not that it matters) but maybe if someone else out there is having problems, chances are you are SOL. Sad to say but it seems to be true.

*********

Honestly. I have about had it with you people. I am sorry to sound so frustrated but I have to admit Google is way better than Yahoo at just about everything.

I have been sent on yet another wild goose chase about this friggin' account. You people are simply put simpletons. I don't mean to be abusive but let's try this crap one more time and then I give up. Because brilliance is simply not your strong suit.

OK.

My OLD account is *****@yahoo.com. I CAN NOT get into the account and it has been compromised and someone has been sending spam and possible harmful links from it. The account password had OBVIOUSLY been changed and I can not access. I REPEAT. I CAN NOT ACCESS and if I get one more person telling me to contact yet another Yahoo idiot service/person I am going to friggin scream. I have been sent all over the place with NO RESOLUTION to this issue.

All that I want is for *****@yahoo.com to be deleted or disabled. I no longer use the account however I was trying to do my Yahoo civic duty and help by reporting that the account had been compromised. Don't you think if I could get into the account to change the password I would???? I am not your typical monkey - I KNOW how to reset account passwords but I simply can not on this account. Now, is it possible to get some actual help or do you just simply want to admit you don't know what you are doing and can not help? Again I am sorry to be a b*tch here but this is like day 5 of this and I am getting nowhere.

I'd like some help. But I won't hold my breath.

************

So yeah...I doubt I will get anywhere - but I tried. And I realise that Yahoo could think I am simply some malicious freak trying to pull a fast one, but I am not. So hey if you know who I am and you are getting e-mail from one of my old accounts, just delete it, report it as spam and block the old address.